Returns & Refunds

Returns & Refunds

Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Returns & Refunds Policy below.

Return Eligibility

  • Items must be returned within 7 days of delivery.

  • Products must be unused, undamaged, and in original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Items damaged due to misuse or improper handling

  • Products without original packaging

  • Clearance or sale items (if applicable)

Return Process

To initiate a return, please contact our support team with your order number and reason for return. Once approved, we will provide return instructions.

Refunds

  • After we receive and inspect the returned item, your refund will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable unless the item is defective or incorrect.

Exchanges

If you received a damaged, defective, or incorrect item, we are happy to offer an exchange at no additional cost.

Contact Us

📧 Email: sadek@calmprojector.com
📞 Phone/WhatsApp: +1(214)985-2618

Thank you for shopping with us. We appreciate your trust and aim to provide a smooth and fair return experience.