Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
1. How long does shipping take?
Orders are processed within 1–3 business days.
Delivery usually takes 2–4 business days inside United States and 4–10 business days for international orders.
2. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can also track your order from the Track Your Order page.
3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for eligible locations inside Bangladesh.
4. What payment methods do you accept?
We accept credit/debit cards, mobile banking, online payments, and Cash on Delivery (where applicable).
5. Are your mini projectors compatible with smartphones?
Yes. Our mini projectors support Android and iPhone devices via HDMI, USB, or wireless screen mirroring (model dependent).
6. Can I use the projector for outdoor movies?
Absolutely. Our portable mini projectors are ideal for outdoor movie nights, travel, and camping. Best results are achieved in low-light environments.
7. What is your return policy?
You can request a return within 7 days of delivery, provided the item is unused and in original packaging.
Please visit our Returns & Refunds page for full details.
8. What should I do if I receive a damaged or wrong item?
Please contact us within 24–48 hours of delivery with photos or videos, and we’ll arrange a replacement or refund.
9. Do your products come with a warranty?
Yes. Most products come with a limited warranty. Warranty details are mentioned on the product page.
10. How can I contact customer support?
📧 Email: sadek@calmprojector.com
📞 Phone/WhatsApp: +1(214)985-2618